Quick Summary
Krikya 888 respects your privacy. We only collect what's necessary, keep it secure, and never share it without your permission. This policy is written in plain language so it's easy to understand.
Krikya 888 (hereinafter "we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. Protecting the privacy of your personal information is a core responsibility of ours. This Privacy Policy ("Policy") applies to our website, mobile application, and all related services.
This policy explains in detail what information we collect, why we collect it, how we use it, and how we keep it secure. By using Krikya 888's services, you are deemed to have accepted this Privacy Policy.
We adhere to international data protection standards, and our Privacy Policy is aligned with the core principles of the GDPR. Any changes will be updated on this page, and you will be notified directly of any significant updates.
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What Information We Collect
Krikya 888 only collects information that is necessary to provide our services, meet legal obligations, and ensure security. We never collect irrelevant or excessive data.
| Data Type |
Description |
Why It Is Collected |
| Identity Information |
Name, date of birth, national ID number |
For KYC verification and age confirmation |
| Contact Information |
Email, mobile number, address |
For account management and support |
| Financial Information |
Mobile banking number, bank account (for withdrawals) |
To process transactions |
| Usage Data |
Gaming history, betting records, login timestamps |
To improve our services and prevent fraud |
| Device Information |
IP address, browser information, device ID |
For security and technical troubleshooting |
| Cookies & Tracking |
Session cookies, preference cookies, analytics data |
To improve user experience |
- We never store your password or full payment card number.
- Biometric data (fingerprint, Face ID) stays on your device only — it is never stored on our servers.
- Information you voluntarily provide (such as in a support chat) is also protected under this Privacy Policy.
Krikya 888 uses your information only for specific, legitimate purposes. A full list of how we use your data is provided below.
- Account Management: Registration, login, password recovery, and profile updates.
- Service Delivery: Game access, betting features, and financial transaction processing.
- KYC & Legal Compliance: Age verification, identity confirmation, and compliance with Anti-Money Laundering regulations.
- Customer Support: Answering queries, resolving complaints, and providing technical support.
- Security: Fraud detection, prevention of multiple accounts, and monitoring of unusual activity.
- Responsible Gaming: Gaming behavior is analyzed to identify early signs of potential issues.
- Promotional Communications: Promotional offers and bonus information are only sent with your consent.
- Service Improvement: Anonymous statistical analysis to improve the user experience.
Important Note
Krikya 888 never closes an account through a fully automated decision-making process (such as by algorithm alone). Any significant decision involves human review.
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Data Retention & Deletion Policy
Krikya 888 does not retain your data longer than necessary. A specific retention period is defined for each category of information.
- Account Information: For the duration of active account use and up to 5 years after closure (as required by law).
- Financial Transaction Records: Minimum 5 years — as required under Anti-Money Laundering regulations.
- Customer Support Conversations: Up to 2 years after resolution.
- Website Logs & IP Information: Up to 90 days.
- Marketing Preferences: Takes effect immediately upon opting out.
Once the retention period expires, data is securely destroyed or anonymized so you can no longer be identified. If you request account deletion, we will erase all data within 30 days, except where required by law.
5
Data Sharing with Third Parties
Krikya 888 never sells your personal information. However, limited data may be shared with trusted partners where necessary to operate our services.
- Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete transactions.
- KYC Verification Services: Only the minimum necessary information is shared with licensed third parties for identity verification.
- Analytics Tools: To monitor website performance — using anonymous data only.
- Law Enforcement: In compliance with a court order or lawful government directive.
Our Commitment: All third-party partners are contractually bound to uphold our privacy standards. They may only use data for the specified purpose and are prohibited from sharing it with anyone else.
Krikya 888 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
- Essential Cookies: To maintain login sessions and ensure security — the site cannot function without these.
- Functional Cookies: To remember your language preference, theme settings, and other personal preferences.
- Analytics Cookies: To understand which parts of the website are most used — anonymous data only.
- Third-Party Advertising Cookies: Krikya 888 does not use third-party advertising tracking cookies.
You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may cause certain features of the platform to stop working.
As a Krikya 888 member, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
Right to Access Data
The right to request a copy of the personal data we hold about you.
Right to Rectification
The right to request correction of inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your data, except where retention is required by law.
Right to Restrict Processing
Request a temporary restriction on data processing under certain circumstances.
Right to Data Portability
The right to receive your data in a machine-readable format.
Right to Object
The right to object to the use of your data for marketing or profiling purposes.
Upon receiving your request, Krikya 888 will respond within 30 days. For complex cases, this may be extended to 60 days, and you will be notified accordingly.
Krikya 888 follows the highest industry security standards to protect your information. Our multi-layered security system ensures your data remains secure at all times.
- Transport Layer Security (TLS 1.3): Strong encryption applied to all data transfers.
- Two-Factor Authentication (2FA): An additional layer of security applied at login.
- Regular Security Audits: Third-party experts conduct regular system audits.
- Data Backup: Regular encrypted backups stored across multiple secure locations.
- Access Controls: Staff can only access the information they need to perform their specific role.
- Breach Response Plan: In the event of a security breach, you will be notified within 72 hours.
For your own security: never share your password or OTP with anyone. No Krikya 888 staff member will ever ask for your password.
Krikya 888 strictly prohibits anyone under 18 from using the platform. We do not collect or process data from minors.
- Age verification is mandatory at the time of registration.
- If we confirm that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.
- If you suspect your child has created an account, please contact us immediately.
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Privacy Policy Updates
Krikya 888 may update this Privacy Policy as needed. The following steps will be taken whenever any changes are made.
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the service under the updated policy will be considered acceptance of the new terms.
- If you do not agree to the updated policy, you may request to close your account.
For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection Team.
- Email: support@krikya888.app
- Live Chat: Active 24/7 — accessible from any page on the platform.
- WhatsApp Dedicated Support Line
- Official Telegram Channel
Response timeframes for privacy requests: Standard requests — 7 business days. Complex requests — up to 30 business days.